Known Issues and Workarounds

Jan 31, 2023 · 2 minutes to read

This article offers a list of the known issues in the Treon Aito releases that we are aware of and possible solutions and workarounds.

• Wi-Fi network not found in Configuration mode

Known Issue: If you activate a Wi-Fi network after you already have entered Configuration mode on your Treon Gateway, it might not be recognized by the gateway.

Workaround: Activate the Wi-Fi you want to connect to already before you enter Configuration mode on your Treon Gateway.

Treon Aito: up to version 6.3.0

• Wi-Fi access point activation problem

Known Issue: The Wi-Fi access point activation on the Treon Gateway may fail (get stuck) after configuring multiple networks with wrong passwords.

Workaround: Connect the Treon Gateway temporarily via an ethernet or cellular connection. This will restore Wi-Fi activation. Remove the conflicting Wi-Fi from Configuration Mode UI.

Treon Aito: up to version 6.3.0

Iotgw-application parser configuration issue

Known Issue: The configuration parser implementation of the Iotgw-application was changed from Python 2 to Python 3. The Python 3 parser cannot handle the configuration file with multiple sections with the same name.

Workaround: This is a configuration error in the conf-file, which needs to be fixed by the creator.

Treon Aito: up to version 6.3.0

Treon Industrial Node firmware update issue

Known Issue: The Treon Industrial Node firmware update may fail in some cases when the mesh network is busy.

Workaround: The update needs to be started again.

Treon Aito: up to version 6.3.0

If the information you are looking for is not listed here, please also check the Troubleshooting section.

Treon Customer Support

If you have further questions, please contact Treon Customer Support.