intermediate

Troubleshooting - Treon Gateway

The Treon Gateway cannot connect via SIM card If the Treon Gateway has a SIM card in its SIM card slot but does not connect to the network (indicated by a red status light), there are several possible root causes.

Advanced Configuration of the Treon Gateway

Introduction After you have successfully connected to the Treon Gateway, Treon Gateway 2 or Treon Gateway in Protective Enclosure using an SSH connection, you can configure the available advanced parameters and settings.

Data Parsing

Notice Fragment and Vector are data types added in release 7.3. You need to update your Gateway to 7.3 or higher to enable them. Introduction These features have been introduced to help manage Burst type data.

Troubleshooting - Treon Industrial Node & Treon Industrial Node 6

The Treon Industrial Node might not be connected to the Treon Gateway The first method to check that the Treon Industrial Node is connected to the Treon Gateway can be done manually on the product:

Treon Industrial Nodes - Overview

Troubleshooting - Wirepas

I cannot find the correct Treon Gateway from my network, and mDNS does not show anything. If your computer is connected over WLAN to a corporate network, the configuration of the corporate network routers may prevent mDNS from working.

Backend - Overview

JSON Data Description for Treon Products

Introduction Treon IoT-devices like the Treon Industrial Node, Treon Industrial Node 6, Treon Node and Treon Asset Sensor forward their measurements as binary data via the mesh network. The data is the processed by the Treon Gateway which then produces the JSON formatted data.

Troubleshooting - Orders & Shipping

How can I track my Treon order? If you would like to know the exact delivery time for your order, please contact the Treon Sales team: sales@treon.fi. If you have received a waybill number, the shipment is being delivered and you can track the shipment in the carrier tracking services.

Parsing Vector Data

Introduction This guide should help you decoding the burst messages received after enabling the “Burst data into a single message” feature. This is a new feature in the Treon Aito Release 7.